The sea-view rooms mask the hotel's uninspiring style. The staff is discreet and diligent.
Dear Mr. Winzer, Thank you for your review and for sharing your impressions. We are pleased to hear that you had a pleasant stay and that our services met your expectations. Your kind words about our team mean a great deal to us; friendly, attentive service is a priority, and it is gratifying to know this resonated with you. It is always a special compliment when guests notice the passion we bring to our daily work. We are also glad that you enjoyed your room and the sea view. We aim to offer a comfortable setting where our guests can immediately feel at ease. At the same time, we appreciate your perspective on the hotel’s style and are sorry that it did not fully appeal to you. Thank you again for your feedback. We would be pleased to welcome you back on a future visit. Warm greetings from the Baltic Sea, The Hotel NEPTUN Team